This Privacy Policy sets out how MJI TRAVELS LTD (“we”, “us”, “our”) collects, uses, stores, discloses and otherwise processes personal data obtained through our website, by email, by telephone and in the course of providing our services.
We are committed to protecting your privacy and to processing personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
1. Controller
For the purposes of data protection law, the data controller is:
MJI TRAVELS LTD
81 Berry Lane, Longridge, Preston, England, PR3 3WH, United Kingdom
Email: mjitravels@hotmail.com
Telephone: +44 7743 605001
2. Personal data we may collect
We may collect and process the following categories of personal data:
- Name and title
- Contact details, including email address, telephone number and postal address
- Billing and payment-related information
- Booking and travel-related information
- Communication records, including correspondence sent to us by email or through contact forms
- Technical data, including IP address, browser type, device information and website usage data
- Cookie and analytics data
We do not seek to collect unnecessary personal data, and you should only provide information that is relevant to your enquiry, booking or use of our services.
3. How we collect personal data
We may collect personal data when you:
- Visit or interact with our website
- Complete a contact form or enquiry form
- Make a purchase or request a service
- Correspond with us by email, telephone or otherwise
- Subscribe to updates or marketing communications
- Accept or manage cookies on our website
- Interact with any third-party service providers used by us in connection with our business operations
4. Purposes for which we use personal data
We may process your personal data for the following purposes:
- To respond to your enquiries
- To provide, manage and deliver our services
- To process transactions and administer customer records
- To issue confirmations, service updates and other operational communications
- To comply with legal, regulatory, accounting and tax obligations
- To maintain the security and integrity of our website and business operations
- To improve our services, communications and website performance
- To send marketing communications where lawful to do so
5. Lawful basis for processing
We will only process your personal data where we have a lawful basis under UK data protection law. Depending on the circumstances, our lawful bases may include:
- Contract: where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract
- Legal obligation: where processing is necessary for us to comply with a legal or regulatory obligation
- Legitimate interests: where processing is necessary for the purposes of our legitimate business interests, provided that such interests are not overridden by your rights and freedoms
- Consent: where you have given us clear consent to process your personal data for a specific purpose
Where we rely on consent, you may withdraw that consent at any time.
6. Disclosure of personal data
We may disclose personal data to third parties where reasonably necessary for the operation of our business or the provision of our services, including:
- Payment processors and financial service providers
- Website hosting and IT service providers
- Email and communication platforms
- Analytics and performance monitoring providers
- Professional advisers, including accountants and legal advisers
- Travel suppliers or booking partners, where required to fulfil your request
- Regulatory bodies, law enforcement agencies or other authorities where required by law
Where we share personal data with third parties, we shall do so only where it is lawful and appropriate to do so.
7. International transfers
Some of the third-party service providers we use may process personal data outside the United Kingdom. Where such transfers occur, we shall take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection law.
8. Retention of personal data
We retain personal data only for as long as is necessary for the purposes for which it was collected, including to satisfy legal, accounting, tax, insurance, dispute resolution and reporting requirements.
The period for which personal data is retained will depend upon the nature of the information, the reason it was collected, any legal obligations that apply, and whether the data is needed for the establishment, exercise or defence of legal claims.
9. Cookies and similar technologies
Our website uses cookies and similar technologies to support website functionality, monitor performance and enhance the user experience.
Some cookies are essential to the operation of the website. Other cookies may be used for analytics or performance purposes and may be subject to consent requirements.
For further information, please refer to our Cookie Policy.
10. Marketing communications
Where permitted by law, we may send you marketing communications regarding our services. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in the communication or by contacting us directly.
11. Your rights
Under data protection law, you may have the following rights in relation to your personal data:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to object to processing
- The right to data portability
- The right to withdraw consent, where processing is based on consent
These rights are subject to certain conditions and exceptions. If you wish to exercise any of your rights, please contact us using the details set out above.
12. Access requests
You may request confirmation of whether we process personal data relating to you and, where applicable, a copy of that data. Such requests will be handled in accordance with applicable data protection law.
13. Data security
We have implemented reasonable technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, misuse, alteration or disclosure. However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
14. Children’s privacy
Our website and services are intended for adult customers. We do not knowingly collect personal data from children without appropriate consent or lawful justification where required.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes in our practices, legal obligations or operational requirements. The latest version will always be made available on our website.
16. Contact
If you have any questions about this Privacy Policy or the way in which we handle personal data, please contact:
MJI TRAVELS LTD
81 Berry Lane, Longridge, Preston, England, PR3 3WH, United Kingdom
Email: mjitravels@hotmail.com
Telephone: +44 7743 605001